Virtual Assistants
Automate your tasks with SumoPPM's Virtual Assistants that help both your employees and your customers. Our Virtual Assistants can connect to all your work tools and all your company's data in real time, allowing them to perform complex tasks efficiently and when needed. They automatically respond to your customers, integrate your favourite tools, save time and improve your company's productivity.
Don't miss business opportunities due to delayed response or lack of real-time information. Our virtual assistants analyse instantly wholesale customer purchase data. In addition, they can help you reduce costs and increase sales through intelligent recommendations. For example, the virtual assistant can automatically recommend complementary or seasonal products during the checkout process, offer personalised discounts or promotions to low-volume customers, or provide retailers with suggestions of the best-selling products in their region.
Our virtual assistants help businesses identify the most popular products, purchase frequency and seasonality. They automatically adjust prices according to demand and seasonality, identify top-selling products to offer strategic promotions, and alert the sales team to opportunities to maximise revenue.
They solve delivery planning problems such as distribution delays due to poorly optimised routes, trucks travelling with incomplete loads that increase the cost per trip, or customer dissatisfaction due to missed delivery times. Our virtual assistants can integrate with logistics and fleet management systems and instantly analyse data to: optimise transport routes based on customer location, traffic and weather; consolidate orders to maximise the load capacity of each truck; or automatically notify customers of order status and estimated time of arrival.